About roles and permissions
Roles allow you to control the level of access each team member has within Millenium Connect.
Each role is made up of a set of permissions that define which actions and information are available to users assigned to that role.
For example, you can create different access levels for rental managers, cleaning staff, check-in agents, or other collaborators depending on their responsibilities.
Default roles
Millenium Connect includes several default roles designed for common team structures.
These roles are available immediately and can be assigned to team members when inviting them.
Default roles and their permissions are predefined and cannot be edited or deleted.
Creating a custom role
If the default roles do not match your workflow, you can create your own custom roles with specific permissions.
To create a custom role:
Go to Settings → Team
Open the Roles & Permissions tab
Click Add role
Enter a name for your role
Select the permissions you want to enable
Click Add role
You can choose permissions across different areas, such as:
Reservations
Guests & Messaging
Properties
Operations
Financials
Other workspace features
Managing permissions
When creating a custom role, you can decide exactly what users assigned to that role can do.
For example, you can allow a user to:
View reservations without being able to modify them
Access guest conversations without accessing financial information
Manage operational tasks without accessing business settings
This allows you to give each team member the access they need while keeping sensitive information protected.
Assigning roles to users
Once a role is created, you can assign it when adding a new team member or by editing an existing user.
The user's access will automatically update based on the permissions included in their assigned role.
Important notes
Default Millenium Connect roles cannot be modified or removed.
Custom roles can be edited or deleted when they are no longer needed.
Permissions only apply to users assigned to that role.
Review permissions carefully before assigning a role to ensure each team member has the appropriate access level.