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Setting up and managing Locks Manager

Learn how to activate Locks Manager, connect your smart locks, assign them to properties, automatically generate guest access codes, and manage team codes and lock activity.

About Locks Manager

Locks Manager lets you connect compatible smart locks to Millenium Connect and manage guest access directly from your properties and reservations.

Once configured, Millenium Connect can:

  • Automatically generate unique access codes for each booking.

  • Send access codes to guests through your automated messages.

  • Activate and deactivate guest codes according to their stay.

  • Manage multiple smart locks from one place.

  • Create permanent or temporary access codes for your team and service providers.

  • Track lock activity and access history.

Locks Manager is available as a paid add-on and is billed per connected lock per month.

Activating Locks Manager

To activate the add-on:

  1. Go to Settings → Integrations.

  2. Open the Add-ons tab.

  3. Find Locks Manager.

  4. Click Activate Locks Manager.

  5. Review the pricing and included features.

  6. Click Activate.

The current price is $6 per lock per month.

You will then be guided through the smart lock connection and subscription process.

Connecting your smart locks

Millenium Connect uses Seam to securely connect with supported smart lock providers.

During setup:

  1. Click Continue when the Seam connection window appears.

  2. Select your smart lock brand.

  3. Sign in to your lock provider account and authorize the connection.

  4. Select the number of locks you want to add to your subscription.

  5. Complete your billing information and payment.

Locks Manager supports providers such as Yale, August, Nuki, TTLock, and other compatible providers available through Seam.

If your smart lock or lock provider does not appear in the list shown during the Seam connection process, please contact our support team to inquire about compatibility with your device.

Once successfully imported, your locks will appear inside Settings → Locks Manager.

Linking a lock to a property

Newly connected locks initially appear under the Unlinked tab.

Before Millenium Connect can generate guest codes for a lock, it must be assigned to a property.

To link a lock:

  1. Open Settings → Locks Manager.

  2. Go to Unlinked.

  3. Find the lock you want to assign.

  4. Click Link property.

  5. Select the corresponding property.

  6. Confirm the assignment.

The lock will then move to the Linked tab.

From there, you can also see information such as the lock provider, device status, battery level, and linked property.

Automatic guest access codes

Once a lock is linked to a property, Millenium Connect can automatically manage access codes for upcoming reservations.

For each eligible stay, a unique code can be generated and scheduled according to the guest's arrival and departure.

From the lock details page, you can see:

  • Guests currently staying.

  • Upcoming stays.

  • Generated access codes.

  • Code status.

  • Activation time.

  • Deactivation time.

This allows guest access to follow the reservation automatically without manually creating a new code for every booking.

You can also configure the access code message used to communicate the code to guests.

Creating team access codes

In addition to guest codes, you can create access codes for your team and external service providers.

For example, you may create codes for:

  • Cleaning staff.

  • Maintenance.

  • Backup access.

  • Property managers.

  • Contractors.

To create a code:

  1. Open the connected lock.

  2. Go to Codes.

  3. Click New code.

  4. Select the appropriate category.

  5. Add a description if needed.

  6. Choose whether the code should expire.

  7. Save the code.

Codes can be permanent or configured with a specific expiration date and time.

Managing your locks

From Settings → Locks Manager, you can manage all connected devices from one place.

You can:

  • View linked and unlinked locks.

  • Assign locks to properties.

  • Check device status and battery level.

  • View upcoming guest codes.

  • Create and manage team codes.

  • Open individual locks for more detailed information.

Viewing activity logs

Each connected lock includes an Activity logs section.

Activity logs allow you to review access activity, including:

  • Date and time.

  • Action performed.

  • Who performed the action.

  • Access code used.

You can search and filter the activity history when you need to review access to a property.

Important notes

  • Locks Manager is billed separately from your main Millenium Connect subscription.

  • An active Millenium Connect subscription is required to use Locks Manager. The add-on is not available during the free trial period.

  • Billing is based on the number of subscribed locks.

  • A connected lock must be linked to a property before automated guest access can work.

  • Your smart lock must be supported by one of the compatible providers available through Seam.

  • If a lock is disconnected from its provider or becomes unavailable, automatic code management may be interrupted.

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