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Managing notifications

Customize your notification preferences, choose how you receive updates, and keep your team informed about important activity in Millenium Connect.

About notifications

Millenium Connect helps you stay updated on important events across your workspace, such as new bookings, guest activity, operational tasks, and Milo AI actions.

You can choose which notifications you receive and select the channels where they are delivered:

  • In-app: Receive notifications directly inside Millenium Connect.

  • Email: Receive notifications by email.

  • WhatsApp: Receive notifications through WhatsApp (requires WhatsApp configuration).

Managing your notification preferences

To manage your notifications:

  1. Go to Settings → Notifications

  2. Choose the notification category you want to configure

  3. Enable or disable the available notification channels

  4. Click Save preferences

You can customize notifications for different types of events, including:

Bookings & Finance

Stay informed about important booking and financial updates:

  • New bookings

  • Modified bookings

  • Cancelled bookings

  • Published owner statements

Guest experience

Receive updates related to your guests:

  • New guest messages

  • Online check-in submissions

  • Guest check-in

  • Guest check-out

  • Police form ready

Cleaning & Tasks

Keep track of operational progress:

  • Tasks completed

  • Overdue tasks

Milo AI

Stay informed about Milo’s actions and requests:

  • Milo needs approval

  • Milo took an action on your behalf

  • Milo flagged an issue that requires attention

Managing team notifications

In addition to personal notifications, you can define how your team members receive operational updates.

Go to the Team notifications tab to configure default notification channels by role.

You can choose notification preferences for roles such as:

  • Cleaning staff

  • Maintenance

  • Check-in agents

  • Rental managers

This ensures each team member receives updates through the channels that work best for their role.

For example:

  • Cleaning staff can receive task assignments through WhatsApp.

  • Rental managers can receive booking updates by email and in-app notifications.

  • Check-in agents can receive only the notifications relevant to arrivals.

Important notes

  • WhatsApp notifications require a configured WhatsApp number.

  • WhatsApp messaging requires a one-time setup and messaging fees may apply separately from your Millenium Connect subscription.

  • Notification settings can be updated at any time based on your team's workflow.

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