Accessing your billing settings
To manage your subscription and billing information:
Go to Settings → Billing
View your current subscription details and billing history
From this section, you can access:
Your current plan.
Your billing frequency (monthly or annual).
Your next payment date.
Your next invoice amount.
Your recent invoices.
Managing your subscription
The billing page shows your active subscription and provides access to subscription management options.
You can view:
Your current plan and included features.
The number of properties included in your subscription.
Your next billing date.
The amount of your next invoice.
To make changes to your subscription, such as changing your plan or billing frequency, use the available subscription management options.
Viewing and downloading invoices
Your recent invoices are available directly from the billing page.
For each invoice, you can view:
Invoice number.
Billing date.
Payment status.
Amount paid.
Associated plan.
You can download individual invoices or download all available invoices from your billing history.
Payment management
Subscription payments are processed securely through Stripe.
Cancelling your subscription
You can cancel your subscription at any time from the billing section.
When cancelling:
Your subscription remains active until the end of your current billing period.
You continue to have access to Millenium Connect until that date.
Your subscription will not renew after the current period ends.
Before confirming your cancellation, you will see a summary of what happens next:
You keep full access until the end of your paid period.
No further charges will be made after cancellation.
Your data is kept for 90 days after your access ends.
You can reactivate your subscription during this period and continue where you left off.
After the 90-day period, your data will be permanently deleted.
Once your access ends, your dashboard will be paused and channel synchronization will stop until you resubscribe.
During cancellation, you can also select a reason for leaving. This feedback helps us improve Millenium Connect.
Reactivating your subscription
If you cancel your subscription but change your mind before your data is deleted, you can reactivate your account and regain access to your workspace.
Important notes
Your invoices are generated according to your subscription plan, billing cycle, and account currency.
Your billing currency is determined by your account setup and property location.
Cancelling your subscription does not immediately remove access to your account.