By collecting reviews in one place, you can easily monitor guest feedback and better understand their experience across your properties.
Access guest reviews
To view your reviews:
Go to Guests → Reviews.
Browse all reviews collected from your connected channels.
Select a review to view its details.
Keep track of guest feedback
The Reviews section allows you to:
View guest ratings and comments.
Monitor feedback from different properties.
Access review history to better understand guest satisfaction.
More advanced review management features, such as responding to reviews directly from Millenium Connect, will be available in future updates.