This can be useful for reservations received directly from guests, phone bookings, walk-ins, cash reservations, or any other booking source outside your connected platforms.
Creating a direct booking
To create a direct booking:
Go to Reservations from the main menu.
Click Create reservation.
Fill in the required reservation information.
Guest details
Start by adding the guest information:
Guest type:
Individual
Company
First and last name
Email address
Phone number
Location details
This information will be saved with the reservation and used for communication and reservation management.
Reservation details
Configure the stay information:
Property
Select the property where the guest will stay.
Dates
Choose the check-in and check-out dates.
You can also create a half-day reservation if needed.
Guests
Specify the number of:
Adults
Children
Infants
Pricing details
Set the reservation price:
Price
Choose how to calculate the reservation amount:
Per night: Enter the nightly price and Millenium Connect calculates the total based on the stay duration.
Total: Enter the final reservation amount directly.
You can also select the currency used for the reservation.
Fees
Add any additional charges, such as:
Cleaning fee
Service fee
Taxes
These amounts will be included in the reservation total.
Payment status
Manage the payment information for the reservation.
You can set:
Reservation status:
Pending
Confirmed
Payment status:
Pending
Partial
Paid
If the guest has already paid outside Millenium Connect, enable Collected payment to indicate that the payment has been received.
Notes and requests
Add additional information related to the reservation:
Guest notes: Information provided by the guest.
Special requests: Guest preferences or specific requirements.
Internal notes: Information for your team only and not visible to guests.
Managing a direct booking
Once created, the reservation will appear in your Reservations list and in the Calendar.
You can open the reservation at any time to review its details or update the information if needed.
Direct bookings are managed the same way as other reservations created through connected channels.