Automation helps you reduce manual work by automatically triggering actions based on events in your listings and bookings.
In Millenium Connect, automation is designed to support both guest communication and daily operations.
What can be automated
Depending on your setup, automation can be used to:
Send messages to guests at key moments
Create or update tasks related to bookings
Request or manage guest reviews
Automations run in the background and follow predefined rules.
When you’ll use automation
You’ll typically use automation when you want to:
Standardize communication with guests
Ensure tasks are created on time
Reduce repetitive manual actions
Automation works alongside manual actions and does not replace human control.
What to do next
To set up or manage automation rules, visit the Automation section of the Help Center.
You can also explore Guest Messages or Operations & Daily Work to see how automation connects with other areas.